Shipping policy

Shipping

How long does shipping take?

 Orders are typically processed within 2-5 days and delivered within 7-12 Days after that, depending on your location. Total time from order to delivery is usually 14 business days.

 

Why does shipping take longer than other stores?

Our products ship directly from our suppliers, which lets us offer better prices and more selection. It does mean delivery takes a bit longer than buying off the shelf at a local store — we think it's worth the wait, and we'll keep you updated the whole way.

 

Do you ship internationally? 

Yes. International orders may take longer and could be subject to customs fees, which are the buyer's responsibility.

 

How do I track my order?

 Once your order ships, you'll receive an email with a tracking number and link. You can also track it anytime at [tracking page link, if you have one].

 

My tracking hasn't updated in a while — should I worry?

Tracking can occasionally lag, especially for international shipments passing through customs. If there's no update after 2-5 days, contact us at contact@shoparanzo.com, and we'll look into it.